Terms & Conditions

Welcome to Cool Tech Engineers. These Terms & Conditions govern your access to and use of our website and the air conditioning repair, installation, maintenance, and related services provided by Cool Tech Engineers.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. About Our Services

Cool Tech Engineers provides professional air conditioning services, including but not limited to:

• AC Repair
• AC Installation
• AC Uninstallation
• AC Shifting
• AC Gas Refilling
• AC Jet Wash & Deep Cleaning
• AC Filter Cleaning
• AC PCB Repair
• AC Water Leakage Repair
• AC Compressor Repair
• Inverter AC Repair
• Split AC Repair
• Window AC Repair
• Cassette AC Repair
• Ductable AC Repair
• Commercial AC Services
• Annual Maintenance Contracts (AMC)

We do not sell new air conditioners or spare parts through this website.

2. Appointment & Service Booking

When booking a service through our website, phone, WhatsApp, or email, you agree to:

• Provide accurate contact details.
• Provide the correct service address.
• Be available during the scheduled service time.
• Inform us in advance if you need to cancel or reschedule your appointment.

We reserve the right to refuse or cancel bookings if false or misleading information is provided.

3. Service Charges

Service charges depend on: type of AC, nature of the fault, spare parts required, service location, and complexity of the work. Any repair charges, spare part costs, gas refilling charges, or additional services will be explained before work begins whenever possible.

4. Inspection Charges

In some cases, a diagnostic or inspection fee may apply if a technician visits your location. This charge may be adjusted against the final repair bill, depending on the service provided.

5. Spare Parts

Where replacement parts are required: only suitable, high-quality parts will be used. Availability of parts depends on the AC brand and model. Prices may vary depending on the manufacturer.

6. Warranty

Warranty, if applicable, is limited to the specific repair work or replacement parts provided by Cool Tech Engineers. The warranty does not cover: physical damage, water damage, electrical fluctuations, improper usage, third-party repairs, damage caused by natural disasters, or lack of regular maintenance. Warranty terms may vary depending on the service performed.

7. Customer Responsibilities

Customers are responsible for:

• Providing safe access to the AC unit.
• Ensuring electrical supply is available during service.
• Informing technicians about previous repairs or existing issues.
• Inspecting the completed work before the technician leaves.

8. Cancellations

Appointments may be cancelled or rescheduled by either party due to weather conditions, technical issues, safety concerns, unavailability of technicians, or customer request. We will make reasonable efforts to provide an alternative appointment.

9. Limitation of Liability

Cool Tech Engineers shall not be liable for indirect or consequential damages, delays caused by traffic or weather, existing faults that become apparent during repair, manufacturer defects, or losses resulting from customer misuse or negligence. Our maximum liability is limited to the amount paid for the specific service.

10. Website Usage

By using this website, you agree not to use the website for unlawful purposes, attempt unauthorized access to our systems, copy or reproduce website content without permission, upload malicious software or harmful code, or interfere with website functionality.

11. Intellectual Property

All website content including text, images, graphics, logos, icons, design, layout, and service descriptions is the property of Cool Tech Engineers unless otherwise stated. Unauthorized copying, reproduction, or distribution is prohibited without prior written permission.

12. Third-Party Links

Our website may include links to third-party websites such as Google Maps, WhatsApp, or social media platforms. We are not responsible for the content, privacy policies, or practices of these third-party websites.

13. Pricing

Service prices displayed on the website are for general information only and may change without prior notice. Final pricing depends on the actual inspection, diagnosis, location, and work required.

14. Changes to These Terms

Cool Tech Engineers reserves the right to update or modify these Terms & Conditions at any time. Any revisions will become effective immediately upon publication on this page.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat.

16. Contact Information

Cool Tech Engineers
Phone: +91 74050 10255
Email: cooltechengineersss@gmail.com
Service Area: Vadodara, Gujarat, India

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.